Terms and Conditions

1. Disclaimer

Our Terms and Conditions comply with UK legislation and are designed to ensure that our customers can shop with confidence and ease. These Terms and Conditions are only applicable to website sales.

While we do our best to keep information up-to-date and correct, we cannot guarantee this.


2. Definitions

The following definitions apply to these Terms and Conditions.

mobilitygenius.co.uk. This is a trading name of Local Mobility UK LTD Contract. The contract for sale by us and purchase of goods by you. Goods. The Mobility products, which are available for purchase from this Site in accordance with the Terms. Site. Our world wide web address: www.mobilitygenius.co.uk and www.localmobility.co.uk We. This Site is owned and operated by Local Mobility UK LTD. 3 Commonwealth Close, Leigh Business Park, Leigh, WN7 3BD. Registered Number: 06843866


3. Limitation of liability

mobilitygenius.co.uk shall not be liable for any damage or loss that may occur in the use of any of the information contained or advice given in this Site, except as stated in the Terms and Conditions mobilitygenius.co.uk is not responsible for the Site's accuracy or its fitness for a particular purpose.

mobilitygenius.co.uk is not liable for any damages or losses resulting from your use of this Site.

We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.


4. Data protection and privacy

Any details, which you provide to us from which we can identify you, are held and processed in accordance with our Privacy and Security Policy


5. Pricing

All prices are in British pounds exclusive of VAT, unless otherwise specified. If the price goes up or down in between you placing and receiving your order, we will honour the original price.


6. Delivery

We usually deliver goods within 10 working days after full payment has been received.


7. Payment

You may pay by any major credit card or debit card. We accept payment by Visa, MasterCard, Switch and Solo. If you wish to pay by cheque please contact us for details on how to place your order.

We will take payment from your card at the time we receive your order. Once your order is processed and dispatched card details will be removed from the system and cannot be retrieved.


8. Cancellations, Returns and Refunds

Our returns policy is in accordance with the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013. If you have any specific queries regarding our returns policy please contact us.

If you have purchased the Goods as a consumer, an order for Goods may be cancelled by notice in writing sent within the first 14 days of your order beginning with the day after the day on which you receive the goods.

We will provide a full product refund including VAT usually within 10-14 days of your notice.

Goods must be returned complete, including all original packaging, complete with no damage, in as new condition.

Items that are incomplete, damaged or used may incur charges or in some cases returned to you in the condition received.

Carriage costs for despatch and returning the goods are your responsibility.


This does not affect your statutory rights, in relation to faulty or misdescribed goods, details of which can be obtained from Consumer Direct (the government's consumer advice helpline) or your local Trading Standards Office.


11. Changes to the Terms

mobilitygenius.co.uk reserves the right to modify these Terms and Conditions without notice. Your continued use of the Site after any change mobilitygenius.co.uk makes to the Site will be considered as acceptance of those changes. You should revisit these Terms from time to time to review the current Terms because they are binding on you.


12. Statutory rights

These Terms and Conditions do not in any way affect your statutory rights.